Use our quick index of services below or just scroll down this page to review all the various services we offer our clients. Services Index
Back to UNIGLOBE Tri-Pro Travel LtdEmail: uniglobe@uniglobetripro.com
Key information is collected on both individual travellers and your company. This results in our travel counselors better understanding your travellers' personal travel preferences and ensuring adherence to your company travel policy. All information is stored in our computers and referred to each time we make a booking:
We guarantee that personal profile information once provided to us will be used for every single booking.- Seat preference
- Special meal requirements
- Frequent flyer membership numbers Airline preferences
- Hotel and restaurant preferences
- Car rental and limousine preferences
- Home address and phone number
- Name of travel arranger
Itineraries are automatically printed through our computer system. They include information such as:
- Detailed flight information
- Hotel information / confirmation numbers
- Car rental information / confirmation numbers Insurance information
- 7*24 Rescue Line 24 hour emergency assistance numbers
UNIGLOBE is pleased to provide you with access to the American Airlines SABRE reservations system. The SABRE reservations system is currently used in over 27,000 locations world wide with over 1 00,000 terminals.
The system allows UNIGLOBE direct access to the seat availability databases of more than 30 world wide airlines, thousands of hotels and hotel chains, and all major car rental companies. Among its many features is an unbiased display which ensures that UNIGLOBE staff can research and obtain the lowest fares and tariffs available at time of booking.
Our enhanced SABRE services include:
- Domestic and International reservations for all airline, hotel and car rental companies
- Guaranteed lowest available airfares at time of booking
- Traveller Profiles directly accessible on computer world-wide
- Pre-assigned seat selection and meal selection
- Automatic trip search software to clear wait lists and to continually search booked itineraries for lower fares or requested upgrades
- Complete etectronic quality control features which act as a backup to a local quality control process conducted by each agency prior to ticket delivery
Experienced individual on-site
consultants will be assigned to provide your travellers with personalized,
prompt and efficient service. Our consultants are required to be experts
in both domestic and international travel, able to handle all aspects of
your travel needs.
Account Manager
An account manager will be assigned
to ensure regular service visits to review service levels, to recommend
cost savings opportunities, negotiate airline agreements on your behalf,
and to implement any new guidelines you initiate.
Delivery
Tickets are delivered promptly and regularly via:
- UNIGLOBE onsite office
- UNIGLOBE Travel's inhouse courier service
- Local messenger companies
This service provides toll free
telephone access to a UNIGLOBE Travel Consultant 24 hours a day, 7 days
a week. When you are served by a Rescue Line agent, they will access our
Computer Reservation System files directly, including your corporate travel
policy and traveller profiles. We are automatically informed of all changes,
new bookings, cancellations, etc. completed by them on your behalf.
UNIGLOBE Rescue Line agents
can provide:
- Easy itinerary changes, anytime
- Immediate ticketing, anytime, anywhere
- Lost luggage retrieval services
- Lost credit card reporting and replacement support
- Help with any kind of unexpected travel problems available in several languages, from anywhere in the world, the toll-free UNIGLOBE 7*24 Rescue Line will also assist you with nearly any requirement; from simple reservations to reclaiming lost luggage or contacting someone back home.
Internal Quality Control - The
Manager of Operations is responsible for internal quality control of all
files and documents prior to being released from our office. Each reservation
is double checked by our staff.
Your international itinerary
will be evaluated by our dedicated International rate expert to determine
if there may be more efficient routes, a higher cost savings, or a faster
way to get you where you need to go.
Maximization of International Benefits
International travellers often
are unaware of special privileges like lounge service, special check-in,
travel accessories, and other international perks. Are you getting everything
you paid for, everything you deserve? It is our mission to ensure you do.
Emergency Language Interpretation
Emergency interpretation is available
in over 140 languages and dialects. If you experience a language barrier,
simply call UNIGLOBE 24 hour emergency assistance, and request an interpreter.
Emergency Ticketing World Wide
When your plans change overseas
and new tickets are required, UNIGLOBE makes it easy. Once authorization
is established, UNIGLOBE can arrange for an International Prepaid Ticket
to be picked up at any major airport.
Additional International Support
International travel necessitates
a keen knowledge of passports, visas, immunizations, customs, currency
exchange and other special requirements. UNIGLOBE International Travel
experts make certain you know everything yqu need to know to conduct business
with confidence in a foreign country.
International Travel Advisories
When traveling to an international
destination for the first time our clients have appreciated the personalized
advisories prepared by our office. Some other information includes - address
and telephone number of the Canadian Embassy/High Commissioner representative,
local holidays during time of trip, expected weather, and local business
protocol.
Vacation Travel Service
At UNIGLOBE Tri-Pro Travel Ltd, we are committed to servicing the vacation travel needs of our corporate clients. Our dedicated vacation specialists are trained to ensure that our clients receive the best value and have enjoyable memories of their vacations. As a preferred client of UNIGLOBE, you will be able to offer employees valuable vacation discounts as well as access to our exclusive client only cruise and tour packages.
We will also extend our VIP Plan
for all of your employees. This plan is available to our clients through
the Toronto Dominion Bank which enables them to pay for holidays through
monthly installments.
Extended cash flow
As part of UNIGLOBE Tri-Pro Travel Ltd commitment to provide you with the highest level of service and additional cost savings, we would like to introduce the Diners Club/Enroute billing system to you. Business travel represents a major expense to companies and Diners Club/Enroute has become the leading corporate travel card in Canada as well as the preferred form of payment for most of our clients.
Diners Club/Enroute offers a comprehensive system for your company to effectively manage and reduce travel expenses. Some of its' benefits include:
If you are already using the Diners Club billing system we will analyze it to ensure you are receiving the maximum benefits.- Flexible payment terms - up to 60 days from the time your tickets are issued to the date of payment
- $300,000 Flight Accident Insurance
- Earn one Aeroplan mile for every eligible dollar charged to the Card
- Primary Car Rental Collision Damage Insurance which represents savings of $10-$15 per day per car rental
